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PRIVACY POLICY

Last Updated: June 5 2026

At Singon ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or interact with our services.

By using the Singon website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

Information you voluntarily provide when placing an order, creating an account, subscribing to newsletters, or contacting us, including:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Payment information

  • Account credentials

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Pages visited

  • Date and time of visits

  • Referral sources

  • Website usage data

Cookies and Tracking Technologies

We use cookies and similar technologies to improve website functionality, analyze website performance, remember user preferences, and enhance the overall shopping experience.

2. How We Use Your Information

We use collected information to:

  • Process and fulfill orders

  • Provide customer support

  • Communicate regarding purchases and account activity

  • Deliver products and services

  • Improve website functionality and user experience

  • Personalize content and recommendations

  • Prevent fraud and unauthorized activity

  • Comply with legal obligations

  • Send marketing communications where permitted by law

3. Payment Information

Payments are processed through secure third-party payment providers. Singon does not store complete payment card information on its servers unless specifically required by the payment processing system.

All payment transactions are handled using industry-standard security measures.

4. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information with trusted third parties when necessary to operate our business, including:

  • Payment processors

  • Shipping and logistics providers

  • Website hosting providers

  • Marketing and analytics services

  • Customer support platforms

  • Legal or regulatory authorities when required by law

All third parties are expected to protect personal information appropriately and use it only for authorized purposes.

5. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill orders and provide services

  • Maintain business records

  • Comply with legal and regulatory requirements

  • Resolve disputes

  • Enforce agreements

When information is no longer required, reasonable measures will be taken to securely delete or anonymize it.

6. Data Security

Singon implements reasonable technical, administrative, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.

7. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of personal information

  • Restrict or object to certain processing activities

  • Withdraw consent where processing is based on consent

  • Request a copy of your information in a portable format

Requests may be submitted through our contact channels, and we will respond in accordance with applicable legal requirements.

8. Marketing Communications

If you subscribe to our newsletters or promotional communications, we may send updates regarding products, offers, promotions, and company news.

You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in the communication or by contacting us directly.

9. Cookies

Cookies help us provide a better browsing experience by:

  • Remembering user preferences

  • Maintaining shopping cart information

  • Improving website performance

  • Understanding visitor behavior

  • Supporting analytics and marketing activities

You may manage or disable cookies through your browser settings. Certain website features may not function properly if cookies are disabled.

10. Third-Party Links

Our website may contain links to third-party websites, services, or resources. Singon is not responsible for the privacy practices, content, or security of third-party websites.

Users should review the privacy policies of any external websites they visit.

11. Children's Privacy

Our website and services are not directed toward children under the age required by applicable law to provide consent for data processing.

We do not knowingly collect personal information from children without appropriate legal authorization.

12. International Data Transfers

Where necessary, personal information may be processed or stored in locations outside your country of residence. Appropriate safeguards will be implemented where required by applicable laws.

13. Changes to This Privacy Policy

Singon reserves the right to update this Privacy Policy at any time. Updated versions will be posted on this page with a revised effective date.

Continued use of the website following the publication of changes constitutes acceptance of the updated Privacy Policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact Singon through the contact information provided on our website.

We are committed to addressing privacy-related inquiries in a timely and professional manner.