STANDARD TERMS AND CONDITIONS OF SALE
1. General
These Terms and Conditions govern all purchases made through the Singon website ("Website"). By placing an order, you agree to be bound by these Terms and Conditions.
Singon reserves the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will apply to orders placed after the updated version is published on the Website.
2. Products and Availability
We strive to ensure that all product descriptions, images, pricing, and availability information displayed on the Website are accurate. However, errors may occasionally occur.
All products are subject to availability. Singon reserves the right to discontinue, modify, or limit the quantities of any product without prior notice.
3. Pricing and Payment
All prices displayed on the Website are listed in the applicable currency and include applicable taxes unless otherwise stated.
Payment must be completed at the time of purchase using the payment methods available on the Website. Orders will not be processed until payment has been successfully received and verified.
Singon reserves the right to cancel or refuse any order if fraudulent, unauthorized, or illegal activity is suspected.
4. Order Confirmation
Once an order is placed, you will receive an order confirmation email. This email confirms receipt of your order request but does not constitute acceptance of the order.
Singon reserves the right to refuse or cancel any order for reasons including but not limited to product unavailability, pricing errors, payment issues, or suspected fraud.
5. Shipping and Delivery
We aim to process and dispatch orders within the estimated timeframes stated on the Website. Delivery times are estimates only and may vary depending on location, courier services, customs procedures, weather conditions, or other factors beyond our control.
Singon shall not be liable for delays in delivery that occur due to circumstances outside our reasonable control.
Risk of loss and ownership of products pass to the customer upon successful delivery.
6. Returns and Refunds
Customers may request a return or refund in accordance with our Return and Refund Policy.
Products must be returned in their original condition, unused, and with all original packaging where applicable. Singon reserves the right to reject returns that do not meet these requirements.
Approved refunds will be processed using the original payment method whenever possible.
7. Product Warranty
Where applicable, products may be covered by manufacturer warranties. Any such warranties are provided solely by the manufacturer and are subject to the manufacturer's terms and conditions.
Except as required by applicable law, Singon makes no additional warranties regarding products sold through the Website.
8. Limitation of Liability
To the maximum extent permitted by law, Singon shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of the Website or the purchase of products.
Our total liability in connection with any order shall not exceed the amount paid by the customer for the relevant product(s).
9. Customer Responsibilities
Customers are responsible for providing accurate billing, shipping, and contact information when placing orders.
Singon shall not be responsible for delays, failed deliveries, or additional costs resulting from inaccurate or incomplete information provided by the customer.
10. Intellectual Property
All content on the Website, including text, images, graphics, logos, product descriptions, and designs, is the property of Singon or its licensors and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used without prior written permission.
11. Privacy
Personal information collected through the Website is handled in accordance with our Privacy Policy. By using the Website, you consent to the collection and processing of information as described therein.
12. Force Majeure
Singon shall not be liable for any failure or delay in performing its obligations due to events beyond its reasonable control, including but not limited to natural disasters, strikes, transportation disruptions, governmental actions, power failures, or internet service interruptions.
13. Claims and Complaints
Any complaint regarding an order should be submitted through our customer support channels within a reasonable period after receiving the product.
We will make reasonable efforts to investigate and resolve all legitimate complaints promptly.
14. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws applicable in the jurisdiction where Singon operates.
Any disputes arising from these Terms and Conditions shall be subject to the exclusive jurisdiction of the competent courts of that jurisdiction.
15. Contact Information
For questions regarding these Terms and Conditions, orders, returns, or customer support, please contact Singon through the contact information provided on the Website.